Home Shipping Policy

Shipping Policy

We strive to provide our valued customers with the best transportation options, no matter where you are. We serve hundreds of customers around the United States every day and strive to provide you with the highest level of service.

We ship goods through UPS/USPS.

The time frame of order delivery is divided into two parts:

Processing Time

0-3 working days (Dying/ bleaching colors, doing textures, Increasing density need about 2-5 extra working days).

If you need urgent processing, please get in touch with us in time.

Shipping Time

United States: 2-7 working days.

International: Express Shipping (DHL\FedEx): 3-5 working days, Standard Shipping (YunExpress): 5-12 working days.

98% of customers can receive the goods within 15 days.

Shipping Cost

United States:

FREE shipping on orders $29; $5.9 under $29.

International:

Express Shipping (DHL\FedEx):

FREE shipping on orders $59; $19.9 under $59.

Standard Shipping (YunExpress):

FREE shipping on orders $29; $5.9 under $29.

And, the buyer will bear the following conditions:

  1. If the tariff appears in the country/region where the consignee is located, the buyer will pay the tariff.
  2. The buyer shall bear the cost incurred due to address modification.
  3. As the buyer cancels the order or returns the goods for his own reasons, the buyer shall bear this part of the cost.

*Additional shipping charges may apply to remote areas. You will be advised of any charges on the checkout page.

*If you need to modify the shipping address of your order, please contact us within 12 hours of placing your order. However, please be aware that we are unable to change the address for orders that have already been shipped, as we sometimes dispatch orders as soon as 1 hour after they are placed.

Operating hours: Please call (302) 775-6463

Other time: Please email info@demurehairbraiding.com or leave a message on our website.

*For PO Boxes and APO / FPO military addresses, the delivery may take up to 6 weeks. So we encourage all deliveries be made to a physical address.

Delivery Claims

We strive to ensure that your packages are delivered to you as safely as possible, but the shipping process is not 100% controllable. Don’t worry, we offer solutions to address this issue.